StarBiz Summit 2021

Rebuilding the Nation’s Economy
in the Digital Reality of 2022

“The COVID-19 pandemic has been difficult for everyone, and even more so for businesses in Malaysia with the
stop-start movement control orders over the last 16 months and a half.

The coronavirus has not only cost billions of ringgit in losses for the Malaysian economy
but also forced many to restructure their business or even close shop.”

Revitalising Key Sectors‘, The Star, August 2021


In commemoration of Star Media Group’s 50th anniversary, the StarBiz Summit is the grand finale of the group’s #digitalXdata 2021 events.

As the #digitalXdata MAIN EVENT of the year, the StarBiz Summit is the avenue for businesses and organisations to learn about the industry outlook & market forecasts of 2022 in various critical industry verticals, business areas & organisational functions.


The summit programme is exclusively engineered to spark conversations and discussions on how businesses
re-calibrate their transformation journey from merely adapting and surviving, to THRIVING and WINNING
in the age of the ‘never normal’.

Star Media Group‘s #digitalXdata 2021 kicked off with the Road to Malaysia 5.0 series that was dedicated to enabling digitally-fuelled Malaysia businesses to accelerate growth in the new Malaysia 5.0 digital economy and, to drive innovative change among the society in building a human-centred nation, powered by disruptive technologies.


Rewatch the Sessions Here

Opening Session

For more collaboration, speaking and sponsorship inquiries, contact us at:
events@thestar.com.my

09:30AM - 9:40AM
Conference Countdown
9:40AM - 9:50AM
Introduction & Housekeeping
09:50AM - 10:00AM
Welcome Address
10:05AM - 10:35AM
Leveraging the 4th Industrial Revolution for Malaysia’s Inclusive, Sustainable and Resilient Post-Pandemic Recovery

Post-COVID recovery requires thorough understanding of the change of context in which we should be re-building our economy. Accelerated Digital Transformation and the advance of Fourth Industrial Revolution is one of the key changes to incorporate into our understanding, in order to make sure that recovery is as sustainable and inclusive as possible. Please join us for a conversation with Joo-Ok Lee, Head of Regional Agenda, Asia-Pacific, World Economic Forum to hear his views on how the Fourth Industrial Revolution can be leveraged for a better recovery.

10:40AM - 11:10AM
Cybersecurity First: Thriving and Winning in the Age of the ‘Never Normal'

One of the biggest buzzwords in the last 2 years has been “New Normal” – a term that represents both our personal and professional lives. 2 years on, and as the world begins deal with this “endemic”, is the “new normal” still new? One thing is for sure, there are some pandemic effects that has a lasting effect. The acceleration of digital transformation, adoption of digitisation and a remote workforce are 3 that many organisations see as part and parcel of everyday operations. And with these, comes the topic of security. In this session, Fabio will start with discussing the biggest challenges organisations faced when elevating security as a business priority and enabler. The session will end with a true definition of security transformation and how organisation can begin with a security first approach.

11:15AM - 12:15PM
[Power Panel] Immunising Business 2022 in Digital Economy 5.0

The recent pandemic has forever impacted the role of technology in our personal lives, businesses and how governments interact with citizens. Yet, we have just scratched the surface of what may be possible in rebuilding the nation's economy in the digital reality of 2022.

Disruptive technologies, including cloud computing, high-speed connectivity, artificial intelligence and blockchain, represent the untold potential for the next phase of immunizing business through digital transformation. This pathway is often referred to as the Malaysia 5.0 or the Digital Economy 5.0.

In this power panel, hear from distinguished, knowledgeable, and influential panellists on how we might drive innovative change in Malaysia and the broader south-east Asian region. Join this session to hear from experts on how businesses can embrace the endemic phase and accelerate business growth, positively impact society, and build a human-centred nation—all powered by disruptive technologies.

9:30AM - 9:40AM
Conference Countdown
9:40AM - 9:50AM
Introduction & Housekeeping
9:50AM - 10:20AM
The Digital Economy: The Heat Is On

This presentation uses three cases to frame the topic: two are winners of the APEC Prosperity Award; and the third the case of Vevoenah Mosibin who hiked up a hill in Rural Sabah to study and complete her exams when Malaysia went into lock down and she needed to get internet access. These three cases are but pieces of a picture of what needs to be done if Malaysia is to make headway in ensuring we have the eco-system to facilitate our digital transformation, and an inclusive digital economy.

She also posits that the future will be less about regional economic integration and more about regional digital economic integration. The pandemic has turned the heat on the digital economy. This an imperative that governments cannot ignore. She stresses that Malaysia has a comprehensive to do list, if it is not to be left behind in this intensely competitive environment.

10:25AM - 10:55AM
Business Transformation for SMEs' Growth in the ‘Never Normal’

Organisations today need to look beyond the ‘new normal’, and thrive in the ‘never normal’. Business transformation, empowered by technology can help companies achieve more with less, deliver a best-in-class customer experience, build resilient supply chains, while inventing new business models and revenue streams for growth and the digital future. Discover how you can take the lead as an intelligent enterprise, and learn more about best practices for your companies to retain your competitive advantage, build a sustainable business operation and drive success.

11:00AM - 12:00PM
[Power Panel] Industry Calibration for the ‘Never Normal’

Waiting for “the new normal” is a popular way of dealing with the present heightened levels of COVID-inspired business volatility. The problem is the world is never normal. Tariffs and trade wars, the search for talent, disrupted supply chains, and more continue to buffet businesses in the region and around the world. Add digital transformation and technological innovation into the mix and the world begins to look very complex. When planning their leadership agenda for the coming years, what should SME business heads, industry practitioners, and policy-makers focus on? This interactive panel discussion will help you decide.

Focused on the transformation and digitisation of SME businesses for a post-pandemic world, the panel will explore newly evolving opportunities and challenges facing the public sector, and the SME private sector. By combining insights from the panelists, who will share their success stories and challenges with digitalisation, with ample opportunity for audience members to discuss and voice their opinions, highlight their challenges, make requests, and ask questions, this session will help identify ways that the SME industry as a whole can embrace, prepare and thrive in 2022.

9:30AM - 9:40AM
Conference Countdown
9:40AM - 9:50AM
Introduction & Housekeeping
9:50AM - 10:20AM
Manufacturing and Construction Outlook in Malaysia and SEA: How Sustainability and Innovation Will Shape Sectoral Developments

This presentation will focus on recent performance and likely growth drivers; explore the likely impact of Industry 4.0 strategies and RCEP on manufacturing; examine how the Belt and Road Initiative is developing across the region; and analyse how the global sustainability agenda will impact on both sectors.

10:25AM - 10:55AM
Unlocking Development Values with Technology in the Global Tech Hub

This topic discusses how Cyberjaya has successfully uses technology as the focal point in driving the development of the smart city thus far, and how its focus on emerging technology embedded in the purpose-designed Cyberjaya new masterplan is expected to propel further development, unlock and optimise development potential.

11:00AM - 12:00PM
[Power Panel] Industry Calibration for the ‘Never Normal’

The COVID-19 viral pandemic is an unprecedented global phenomenon that is also a highly personal experience with wide-ranging effects. The pandemic disrupted lives across all countries and communities and negatively affected global economic growth in the past year and a half beyond anything experienced in nearly a century.

Last year, Global GDP declined by 6.7 percent, as a result of COVID-19.

Malaysia certainly wasn’t spared. Both manufacturing and construction industries were severely affected. Department of Statistics Malaysia (DOSM) reported that the manufacturing production index fell by 2.7% in 2020 and the manufacturing output for 2020 was $75.1B, a 3.96% decline from 2019. In the construction industry however, output shrank by 17.2%. It brought the construction industry to a standstill across many parts of the country, owing to the impact of containment measures.

This panel will discuss how the Manufacturing & Construction players have responded to Covid-19 in Malaysia, and how the Malaysian government is supporting the players.

2:00PM - 2:10PM
Conference Countdown
2:10PM - 2:20PM
Introduction & Housekeeping
2:20PM - 2:50PM
Crisis Recovery and Digital Transformations: The Human-Centred Approach for Rebuilding the Economy

The remarks from Ms. Panudda Boonpala, Deputy Regional Director of the Asia-Pacific region of the International Labour Organization, discuss emerging perspectives on the future of work in light of the COVID-19 crisis and recovery efforts. It highlights the challenges and opportunities of growing technology adoption in the workplace and the importance of fostering a skilled digital workforce. Reflecting on national policy priorities in Malaysia and throughout the Asia region, the speech draws attention to transformative policies for an inclusive and human-centred future of work.

2:55PM - 3:25PM
How Leaders Approach Today’s Hybrid Workforce

Employees will be looking to their employers to help them redefine what the future of work looks like. In turn, the decisions made by organisations today could directly impact on productivity, culture, and wellness. Leaders need to balance the employee preferences with a desire for productivity and collaboration optimisation and remote workplace. Hence, the hybrid workforce policies, expectations and new way of working will be the new milestone on effective managers and virtual teams, which results in attracting and retaining talent in many industries going forward.

3:30PM - 4:30PM
[Power Panel] Industry Calibration for the ‘Never Normal’

Prepare Your Firm For The Four Shocks Your Future of Work.

The future of work has weighed heavily on executives’ minds for the past two years as the pandemic upended how and where employees work. But the pandemic is only one of four shocks that will reshape the future of work in the 2020s:

  • Systemic risk (not only the pandemic but also climate change, geopolitical events, and other exogenous shocks),
  • Robots and automation
  • The downpour of as-yet-unmanaged employee data
  • And rising employee power

These shocks will all contribute to a need for organisations to continuously reinvent work. This panel will focus on discussing how organisations are addressing these four shocks in the region.

2:00PM - 2:10PM
Conference Countdown
2:10PM - 2:20PM
Introduction & Housekeeping
2:20PM - 2:50PM
Inclusive Digital Finance in Pandemic Times and Beyond: Challenges and Opportunities

Digital financial services have the potential to lower costs by maximising economies of scale, increase the speed and security of transactions and to allow for more tailored financial services that serve SMEs and other financially underserved groups. This presentation looks at the evolving nature of digital financial services in Malaysia and the East Asia and Pacific region and describes some of the challenges and opportunities presented by the COVID-19 pandemic. It examines how digital financial services can be used to support more efficient and inclusive financial services, and explores some of the emerging issues around digital financial services globally and actions relevant to catalyse digital financial services and mitigating risks.

2:55PM - 3:25PM
How To Build a Successful FinTech Product With a Remote Dev Team

The fintech industry is booming. E-commerce, BFSI, traditional fintech, and crypto products - all go through a significant evolution period. As a product owner or a company executive, it's your duty to ensure your business's success not only from the marketing perspective but from the perspective of building a great product users would love. Due to recent events, hiring local developers may not be an option and presents many challenges. The trend of building products with remote developers is as high as it has ever been.

During this presentation, you will learn:

  • Whom is best to hire for your fintech product,
  • Where to hire people and which places to avoid at all costs,
  • How to structure the remote team management process,
  • How to minimise the legal risk and protect your intellectual property.

All the recommendations are supported by data from managing over 600 developers on projects for over 150 organisations across the world, including North America, Europe, UK, South Africa, Middle East countries, Australia, South East Asia, and New Zealand. Such geography of application clearly shows that this method works well for businesses from all over the world and can be applied successfully for your organisation too.

3:30PM - 4:30PM
[Power Panel] Industry Calibration for the ‘Never Normal’

Southeast Asia’s digital economy is experiencing a period of rapid growth. According to the latest e-Conomy SEA 2021 report from Google, Temasek and Bain & Company, the extraordinary shift in consumer behaviour has led to the rise of the digital merchant: native digital SMEs and early adopters who have embraced digital services end-to-end. There is a significant opportunity in the region for established players and newcomers to serve unbanked and underbanked consumers. The panel will discuss how the financial services industry can do better in rebuilding their business growth or transformation journey in 2022 or in this 'never normal', be it with or without tech optimisation.

Bain & Company
Blue Bird
CrowdStrike
Cyberview
Dell Technologies
DevTeam.Space
Economic Planning Unit (EPU), Prime Minister's Department
Fave Group
Forrester
GOtyme Digital Bank
Heriot-Watt University Malaysia
International Labour Organization (ILO)
Ministry of Entrepreneur Development and Cooperatives (MEDAC)
MMC Corporation
Oracle Malaysia Corporation
Organisation for Economic Cooperation and Development (OECD)
Oxford Business Group
Pertama Digital
PwC Malaysia & 30% Club Malaysia
Roland Berger
SAP Malaysia
ServiceNow
SME Association of Australia
SME Association of Malaysia
Star Media Group
Star Media Group
UiPath Malaysia
World Bank
World Economic Forum
Event Details
Sponsors
Diamond Sponsor
Gold Sponsors
Cyberview
Dell
SAP
Silver Sponsors
ServiceNow
UiPath
Bronze Sponsor
Knowledge Partners
Bain & Company
Forrester
Gartner
Omdia
Oxford Business Group
Roland Berger
Supported By
30% Club Malaysia
Federation of Malaysian Manufacturers
SME Association of Australia
SME Association of Malaysia
Mobile Messaging Partner
Live On
For more collaboration, speaking and sponsorship inquiries, contact us at events@thestar.com.my