Smart Retail: Powering The Nation’s Digital Economy

Despite this challenging time of great economic uncertainty, there has been a notable increase in the total revenue contributed by the Malaysian retail and services industry in the 2nd half of 2020.

Forrester forecasted that online retail sales in APAC will get a boost of $1 trillion by 2024 from new buyers due to COVID-19, and it is expected that online retail sales by smartphone will reach $2 trillion.

While there is no doubt that the pandemic has forced businesses to embark on a 360-degree digital transformation journey, it is now time for businesses to transition from merely adapting and surviving, to THRIVING and WINNING.

Join us at the Smart Retail Live Virtual Conference on 30 & 31 March in our dedication to enabling digitally-fueled retail businesses to accelerate growth in the new Malaysia 5.0 digital economy, powered by disruptive technologies.

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What’s happening on Day ONE (30th March, Tuesday):

@ 9:30am – 12:00pm (MYT/SGT):
• [Opening Keynote] The Future of Retail
• [Power Panel] Women in Retail

@ 2:00pm – 4:00pm (MYT/SGT):
• Customer Experience
• Industry Panel Discussion

What’s happening on Day TWO (31st March, Wednesday):

@ 9:30am – 12:00pm (MYT/SGT):
• Cybersecurity
• Digital Operations
• Industry Panel Discussion

@ 2:00pm – 4:30pm (MYT/SGT):
• E-Commerce & Digital Marketing
• [Power Panel] What’s in Store for Retail in 2021?

To view event agenda, go to

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